Submitted by: arti_gupta
Complaint Details:
13-28876, i booked a package for manali, i got nothing that was committed starting from volvo the Bus condition was pathetic and the vendor was saying he needs the print tickets although the tour advisor honey confirmed that i need to show e-ticket .. my husbnd had to rush and get the tickets printout and dats how the beginning was spoiled..
Hotel.. i was cnfirmed bed tea but got nthng, talking about candle light dinner dey lit 2 candles on the plates and turned off the light dats it..
and followed by the best thing ever, we paid extra for a non functional heater and wen we said the heater is non functional the rep said its due to electricity fluctuations.. ok fyn dan why r u charging extra?
leave all dat the best is travel raga.. i called dem while on tour all the numbers were off.. dere special hotline numbers were off and one guy who managed to pick the phn said i ll get back to u in next 10 min and he turned his phn off too..
We had to pay for the return volvo Luggage .. which was never told to us
Great tripl planners dey are visit dem if you want to spoil ur holidays