Submitted by: jayloverboy
Complaint Details:
I Took broadband service from tikona in June 2016. I have pay the advance amount For THREE months but in First month Company send a oustanding bill for the month, i complained about the bill and customer care told me that your compliant has been registered for your waiver. After few days i again complained about the bill resolution and they told me the same thing your complaint has been registered and you have subscibed for three months and you do not have to pay this bill and no penalty will be charged. After that i continously recieved call from the company that pay your outstanding bill. I was also told this incident about my bill to the Local tikona Office in Indore and they contacted to the head office and they also said you do not have to pay this bill we will registered you complaint. And after that in August my connection has been disconnected and they send an outstanding bill with two months penalty. Then i get regularly call from them to pay the bill and i told them that incident and about disconnection of my id . Then From October i am getting Calls From Different Numbers ( i.e. 7840027450 and 9873262040 ) told me that they are lawyers in Delhi Courts and would issue a summon regarding by bill payments and threatening me to pay the bill, by giving me threats like going Jail Or Penalties Etc.