Submitted by: Murtuza Tinwala
Complaint Details:
A 7 mobile at 26000 rs i have purchased before 15 days.But when i have buy it there was a camera issue same day, camera was not working properly. But i was busy in hospital for further reasons.so i cant complain in few days .After 14 days i got time and i go to samsung service centre i have to wait for one and half hour to define my phone .they said your camera is faulty you submitt your phone after three days you will get it.but i said that problem was on 8 december 2016 when i had purchased it .so i dont want to repair i want to replace .there answer was irresponsible .why should i give to repair my phone when the fault was on same day.samsung care also not giving answer.very bad service i am torchered by this. This is fault of company and hardware problem they should replace my phone other wise i have to go to consumer court.i have proof also to prove it .there are taken photo on 8 and 12 december and ihave buy on 8 december 2016.