Scam or fraud: Renault — Car damaged during first service

Submitted by:  marivada

Complaint Details:
My car was given for first service on 9th JAN-2017 and was assured of delivery next day by 11 saying a reason that workers are not available but on 10th JAN-2017 I was expecting the car delivery but no one from work shop responded and I have tried to reach out to them on phone call and got no proper response on the day and again on 11th JAN-2017 on mid of the day I called them and demanded the car status and they then revealed that car was damaged during car wash on 10th JAN-2017 which was not intimated to me on spot.

I have No trust on the work shop for the reason they gave me for the the damage caused it appears to be an on road damage.As I have zero trust on Renault work shop hitech city I am not willing to take delivery of that car.

Request you to look into it and respond

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