Submitted by: soudansrikanth
Complaint Details:
Hi
I am Soudan Srikanth from hyderabad. my Reliance Big TV booking ID is 12514447 dated 08 Mar 2018. As per my booking i got a new connection (received and installed set top box details CA ID-042A3362, S/No-[protected]) on 02 Oct 18 and i have paid Rs 1750 against this connection. But till now my account has not been activated. When I contacted the person who installed my set top box they are demanding Rs 250 extra to get my account activated. When i refused to pay extra amount they are telling that unless i pay 250 rs my connection will not be activated it seems. This is very unfair and cheating public by demanding extra money and spoiling the reputation of such a big company (Reliance). Please take necessary action on this matter and kindly ensure my account gets activated on top priority. The details of hyderabad distributor is Akash – (Mobile No-[protected]), his office No is -[protected], [protected]. Even after paying full amount my account is not activated. This is very ridiculous and pathetic treatment to customers. Please do the needful