Submitted by: drranjan chandra
Complaint Details:
₹1031
Crn514891956
Bill details
Base fare
₹40
Distance fare
First 20 km
₹120
Last 22.1 km
₹265.2
Ride time fare for 53 min
₹53
Fare increase*
₹478.2
Total fare
₹956.4
Taxes
₹74.61
Total bill (rounded off)
₹1031
Incidence of sunday 1/1/2017 (ola support] #31550856)
. issue is distance charged. please see distance from jalvayu tower gurgao to rkpuram (my home). it is around 22 km but charged for 44.2 km. the amount chaged 1031/-. it is almost 3 times the fare i paid while going to same place in the morning same date. how return fare is 3times is not clear for same distance. system can go wrong due to technical problem which needs to be resolved manually by seeing the logic. but company refused to accept. needs to be resolved amicably before the matter escalates