Submitted by: Deep Davawala
Complaint Details:
I gave my phone on 18th October, 2016. My phone was Moto X Play (XT1562). The service center guy told me that he will give me my phone within 20 days. After 20 days i went over there and ask them for my phone they told me that the part which is to be replaced has not yet came. They told me to wait 1 more week. I again went over there but they still didnt got the part. And the service guys talked to me very rudely and they dont receive my phone calls also.
At the end they told me that you will get a replacement and you will get a new phone i.e. Moto G4 Plus.
Daily i call them and they tell me to wait for 2 days and all
Today on 5th December, 2016 i.e after 47 days also they are not giving me my phone and when i call them they talk to me rudely and dont give me proper answers.
Also whenever you call them there phone is always switched off or out of reach