Submitted by: Jyoti saroop chopra
Complaint Details:
I Amit purchased a micromax phone model no. Q394 from raju traders manimazra chandigarh at dated 29/04/2016.seller give me warranty of one year from date of purchasing dated 02/11/2016 when phone not operating well.I took the phone in service center located at panchkula sector 11. they said me phone is dead it will goes to co. gurgoan and repair estimate Rs. 1, 600/-. I argument to manger Mr. ajay why I pay for this when seller given me warranty for one year . but he refused and said co. not given warranty for this reason. he took my phone to send it in co. and said it will come in between 25 or 30 days. Today 05/12/2016 I was phone to service center Ajay said phone not come yet it will take time two or three months.my complaint is when company given warranty why should not clear say to customer what is the condition in it. secondly if phone come after two or three months the warranty will be extend the warranty date.take some action.I am totally disappointed.
by
AMIT CHOPRA
M. NO. 8699349455
SERVICE CENTER NO. 0172-4666911
IMEI NO.(1) 911442154277240
IMEI NO. (2) 911442157277247
SELLER BILL NO. 171 DATED 29/04/2016
SELLER M.NO. 8968334884