Scam or fraud: Kotak Mahindra Bank — Credit card status being processed

Submitted by: Venkat33.y@gmail.com

Complaint Details:
I have applied for credit card in the month it’s almost more than 30 days and the status it’s showing being processed from last 20 days.can tell me what is the meaning of it.my app reference no. Is 1635608304726.i got message on 21-12-2016 saying check your application status after a week.but still I am seeing being processed.who do I contact regards this for exact reason and contact number

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