Submitted by: Pavi Reddy
Complaint Details:
My loan number is PL01962430
i have applied for a loan with amount 50, 000 INR and it got approved.
I submitted all the required documents with ECS and gave biometic and cheques for auto debit on Jan 23rd 2018.
As per their commitment amount should be credited into my account within 2 days…
But today its date (25th April 2018) where i did not receive the loan amount or any update or status or call from them(company).
I complained regarding this multiple times calling to their customer care.
Their executives will say me that we are taking a complainant regarding this and will update to our higher authorities/ concern team and you will get call from them.
But they will not give us any complaint/reference number and we will not get any call from any of their concern teams.
And they have a single statement that wait for 48 hrs and some executives will say that wait for 48 working hrs.
But so many hrs passed away without any update. I dont know many more years i need to wait for it.
i dont know what is happening with the company
what they are doing with my cheques and documents
i want my documents with cheques which i gave back or loan amount with the immediate effect.
Its been more then 3 months till to date from the date i submitted cheques
And this is the second post am doing here regarding this issue.
my loan number is PL01962430