Submitted by: vishaljaiswal
Complaint Details:
Dear Sir,
I am the consumer of ifb product since last 7-8 years and purchased washing machine : ifb elena x 5 kg approx. as the loading capacity. My other details are as follows –
Consumer name : Vishal Jaiswal
Consumer complaint code : 18610419
Address: Quarter No D/16, HPC Colony, Kagajnagar, Jagiroad, Distt. Morigaon, Assam – 782416.
Franchisee Office address: House No 70, By Lsne No. 1, Ananda Nagar, Dispur Old Post Office, G.S. Road, Guwahati – 781005.
I have registered my complaint about ifb washing machine not working on 21 st October, 2016 with complaint no : 18610419
After registering the complaint, the engineer/technician concerned came to our residence some 15 days of filing of complaint, and said the switch has some defects and the same needs to be changed.are defected and this part will be changed.
A total of more than 2months has passed after that but there is no sign whatsoever of your technician. Repeated calls were made to your franchisee office but to no avail.
I am highly disappointed with the feedback i got from your authorized service center, as they are yet to come or intimate.
I am equally disappointed by this kind of response from such a reputed company and i am expecting an immediate response to our problems.
I look forward to your positive response
Regards,
V.Jaiswal
9435565235
mail – vish_2601@rediffmail.com