Submitted by: Aman walker
Complaint Details:
My name is munna ansari i had deposited rs. 3100/- in the atm machine (atm i.D 62942wcr) on 14/10/2016 at 11:11 am in new delhi, nehru place in a/c no. 000901565694 but i had press wrong a/c no. 000901562694 (mr. Suja m a/c holder name) and was transferred to that account and when i found that was happen on the same day i approached to the nehru place, new delhi icici branch immediately and told the whole thing to the bank personnel regarding the same and i also gave in writing that it was all happened by mistake so at that point of time bank personnel ready to block the said amount so the person in which amount was transferred was not withdrawal the money and he also assured me that bank will try to contact with the customer regarding the same through chennai branch in which mr. Suja m account is existing. After that customer is ready to return the money but now the problem is that staff of both chennai and delhi icici bank branch is not supporting at all and on the contrary they said to me do what ever you can do.
So i am requesting to you please help me in that because financially i am a very weak person and rs.3100/- very big amount for me.