Submitted by: Pramod Gulabrao Londhe
Complaint Details:
I have a Demat account in ICICI bank for 3 and half years now. When I checked my bank transactions and I found that there is one debit transaction ‘57685535 DP CHGS TILL OCT-16 Dr. 805.00’. When I created the Demat account, I was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged. The ICICI representative never shared such DP charge info, i don’t need this account any more never used it.
People should be transparent while communicating such things.
My ICICI account number is 057001511139.
This is completely unacceptable and please refund my amount.
Bank should inform customer first about all charges so we can decide whether we really want to opt service or not. Pls refund the amount.
Pls fin dmy mobile number as +31 (0)626397067