Submitted by: Khan Sameer Akhtar Hussain
Complaint Details:
This in regards to my visit at your service center on 14/12/2016 which is my second service after the purchase of vehicle.
As per the service book the due date was
And i reach the service center on
The service advisir informed the service would be chargable and not a free service. I requested the advisor the i am a working personal which is why that is not easy for me to provide my vehicle at the service date which had passed.
I was charged for the first service which was done on 04/08/2016 for mere 67kms. I had purchased the vehicle on
This was also charged which is supposed to be free and was charged unnesseraily to me.
Since the vehicle has a problem in the rear wheel there is a noise for which i had informed the advisor which is not rectified till date.
The vehicle has a problem of running towards the right side for which i had informed to the advisor still the problem persist and had not been rectified by the service center.
I further complain that the service provided by your service center is not a standard and sub standard services which is not upto the mark.
If this is the standard of service center then it is better to move to more convenient and customer oriented place for service after making a payment.
I would better not recommend to any of my family or frienfs to purchase a SUZUKI MOTORCYCLE INDIA PVT.LTD.
THANKS & REGARDS
KHAN SAMEER AKHTAR HUSSAIN.