Submitted by: sreenu.s
Complaint Details:
My tdr id 100000132944407 was rejected without verifying the facts. I have booked ticket to my son to travel on 13-12-2016 in gt express pnr number 2806121724 from ramagundam to madras the scheduled train on 13-12-2016 was arrived about 18 hours late and it was reached ramagundam r. S on 14-12-2016 afternoon. As my son had an examination on 15th dec and in view of abnormal delay, i have sent my son by purchasing general ticket in g. T express arrived ramagundam r. S on 13-12-2016. The scheduled departure of this train is on 11-12-2016 and was left new delhi on 12-12-2016 and reached ramagundam r. S on 13-12-2016. I. E 24 delay. Please advise the concerned to verify the facts and reimburse the refund. I request the concerned authority not to repeat such incidents and not to suffer the consumers.
Creenus@gmail.com