Submitted by: Haniyur V S Moorthy
Complaint Details:
Dear sir
On 19/12/2016 I called bro4u.com to repair my SONY TV. I was told by a lady that Rs.100 will be charged to visit home and check TV.
I received a message about order No.
On 20/12/2016 one TV mechanic by name Mr. Anwar visited my house opened TV cabinet said that it needs to replace one item he will obtain the part and after that he will take my TV to his workshop.
He collected Rs.250-00 (?) from me and said this amount will be deducted in the final bill after TV repairs.
On 25/12/2016 I received a message stating that “we are happy that your home appliance repair is completed…….” without taking my TV for repairs.
On 28/12/2016 I called bro4u and asked about charging me for no service and giving false message one gentleman answered me he will look into the matter.
Thereafter no further communication from them.
I request you to do the needful.
Also I wish to alert the general public not to trust such organizations to get cheated.
H V S Moorthy