Submitted by: alshair
Complaint Details:
Hi complaint handel team,
For the following 2 orders my money deducted but movie ticket not booked & i not got refund
This happened on 22-dec-2016 & now we are in 3rd jan 2017 but still i not got refund to paytm wallet.
This is horrible service from paytm
Two times money deducted & only one time credit given for both of this order
2440005172
2439916614
I should get refund of
Credit of 736.19 &
Credit of 801.72
Please do needful & update my wallet balance immediately.
Please do not ask me more details, if you check my statement from 22 december to 24 december you will find all details.
I never able to book my movie ticket through paytm at all.
Your customer service team comes with reply that refund already given but only one refund given – not two refund… it should be two refund at two times money deducted.
Movies ticket never booked at all so it should be two refund as two debit done.
Your team needs to learn very basic maths.
Two times money deducted & only one time credit given for both of this orders.
Thanks
Alkesh