Submitted by: Suhel Raj
Complaint Details:
I have visited Axis bank, Anand Nagar branch, Ahmedabad at 1:45 pm 27/12/2016. I have requested for DD by paying through cheque and been told me to receive it after 1:30 hours and gave me blank receipt with stemp on it. When I reached bank again then I visited same counter no 8 where around 3:25 pm the lady to whom I submitted my request wasn’t there and another lady from same counter asked me to check with counter 8 where I presented the same receipt which received earlier and she said “what is this”? Which was a mistake by earlier lady, And I had to visit multiple counters to just receive a DD. I would insist there is lot needs to be improved while consulting customer.