Submitted by: VinoK
Complaint Details:
I have recently travelled to US. I recharged around 500 Rs to make roaming outgoing calls to India. The Aircel website proudly displays we can use the AT&T network here. But, there is absolutely no network here and the prepaid balance is stuck in my account for so many months. I am not sure if it will work or if the SIM is expired now. Horrible customer service!! I raised a complaint on the Aircel FB page. They are of no help and saying some hidden terms and conditions never revealed before that it will work only with Sprint SIM and so on.