Submitted by:  Lumina Paul

Complaint Details:
On the last day of the data pack expiry, I get a precall announcement for more than 20 sec, stating I must recharge my data pack. Only after listening to this pre-call advertisement of airtel, the dialed number gets connected. Ths is seriously annoying. Raised complained 2278649533 on 11 Nov. Appelate & Nodal officers are asking for 24 hrs time every alternate day and there is no resolution till date.

I informed that that I was unable to call the doctor on time when my father had a heart attack because I had to listen to this pre call announcement which happened to be on the last day of data expiry and the appellate person is telling me I should have called ambulance and not doctor. Who is she to decide what needs to be done? I am forced to do a data recharge to avoid this pre-call announcement that gets played before everycall. I need a resolution ASAP or a refund of the money I spent for my airtel number all these years.

Submitted by: Animesh Mishr

Complaint Details:
I had booked Indian Gas through registered mobile no. 8435504835 for Con No 27166 on 14-Nov-2016 with REF NO 859972 CASH MEMO generated 3000316017. On 18-Nov-2016 I received a confirmation message of Delivery. But there is no such delivery made on that day. Please do the needful earliest.
One more why they provided unanswerable toll free number (1800 2333 555)

Submitted by: vivekawasthi1976

Complaint Details:
I booked airline tickets through Make My Trip and within an hour realized the dates I put were wrong for return trip. I immediately called Makemytrip customer service number and told them about the same.

The agent told me that I would need to pay 150 rupees per ticket for changing date to one day prior. In Addition to 150, there would be a charge of 800 rupees. I said ok that is fine and upon which they said call us back in an hour

When I called them back, nobody knew what happened . There was no note on my account and now since it is about 12 hours since I booked they are asking for 300o rupees airline rebooking fee.

I am very disappointed with their customer service. And not to forget I was on HOLD for 45 minutes before I can talk any LIVE persoj

Submitted by:  pankajnoida49

Complaint Details:
Hi,
from the starting date 09/11. This branch do not distribute cash properly even their Branch ATM is not working since than.
Cash come in branch and without distribution its got almost finished and vanished from the branch.
we are salary employee and we have salary account in the same branch But we can not withdrawal a single transaction since the decision executed.

Please have some query regarding the branch distribution and Her Manager what is going in the branch.
Why they behaving so suspensions about the cash distribution.

Pankaj
(Customer of ICICI Bank)

Submitted by:  Brikshita

Complaint Details:
Sir iam Baskaran I was purchase gold from vedha radha gold house in Trichy at 22nd November evening the time is 5.30pm. My account no is 153001002007231. Purchase amount is rs 520. It was taken two times. The amount taken time is first one 5.58pm and another amount taken 6.03pm. Pls clarify sir transaction pos is 56112110. Pls sir refund my amount sir . I already send mail to you sir. Pls refund

Submitted by:  sagarrdalvi

Complaint Details:
Hi this Sagar Dalvi from Nasik Membership ID 1230283, I had lot of discussion regarding the cancellation of my membership with surat office, Chennai office, Thane office, Andheri office, Customer care center .
So I am giving all details regarding this
1. 15July I accept membership at Nashik
2. 19July Due some my family issue I am not able to pay the money furthermore so I decided to cancel the membership. I called to Sterling Holidays Customer service 18003002727 at 5.27 pm. They said like that they don’t have any information about me so they can’t forward the cancellation request. They give Pune Sterling Holidays Customer service center no.
3.20July call to Pune Sterling Holidays Customer service center no. 02030488951 at 9.42 am for the cancellation of my membership but they don’t have any personal data regarding my membership. They told me that your membership ID still not generated so when your membership ID generated then you call to Sterling Holidays Customer service center no. and put cancellation request.
4. 21July call to Sacnin Kamat (Team Manger Customer Acquisition) at 9.51am He also said like when your membership ID generated then you call to Sterling Holidays Customer service center no. and put cancellation request as well as informed me.
5.21 July call to Mr. Nilesh Patil Executive at Surat office at 3.13pm for regarding the cancellation of my membership he said contact Mr. Sachin Kamat.
6.22 July again to Mr . Sachin Kamat at 10.05am call for follow up for membership ID generation as well as regarding the cancellation of my membership He said Don’t worry I will follow up.
7. 25 July again to Mr . Sachin Kamat at 11.27am call for follow up for membership ID generation as well as regarding the cancellation of my membership He said Don’t worry I will follow up.
8.27 July again to Mr . Sachin Kamat at 04.33pm call for follow up for membership ID generation as well as regarding the cancellation of my membership He said Don’t worry I will follow up.
9. 29July call received from Sterling Holidays Customer service center (No. 0443321600) at 04.12pm the executive said like that your membership ID Will generate in 2-5 days.
10.5Aug at 10.54am I called to Sterling Holidays Customer service center no 180030002727 and asked them that my membership ID still not generated and how much time it will required 12pm the executive said like that your membership ID Will generate in 2 days and It will send to your registered mail ID as well as your register mobile no.
11. Next day I got SMS as well as Email i.e. on 6Aug
12. On 8Aug Monday at 9.49am I called to Sterling Holidays Customer service center no 180030002727 and asked them that about procedure for cancellation of membership, the executive said like that put the mail on feedback@sterlingholidays.com for cancellation of membership with your member ID.
13. So on 8Aug Monday at 10.12am I send the mail for cancellation of membership with your member ID at on feedback@sterlingholidays.com and as well as also informed to Mr Sachin Kamat through mail.
14. No feedback from your team so again sends a mail on 11 Aug at 2.33pm for follow up
15. 12Aug 1.15pm I called to Sterling Holidays Customer service center no 180030002727 and asked them that status about cancellation of membership the executive said like that no yet any clearance from Surat office then & then he will take some action.
16. On same day i.e.12 Aug called to Mr. Sachin Kamat at 2.06pm call for follow up for status about cancellation of membership
And at last on 16 Aug 2016 at 7.11pm a call from Surat Office he asked me how and when you informed to our team regarding cancellation of membership.
17. then on 15sep i got assurance that refund was processed and received at end of September month but i didn’t received refund.
18.then i contact to thane sterling legal account dept they said we didn’t received any approval for cancellation of your membership. so you contact to mr. sachin Kamat
since 19 july i trying to cancellation of membership but Mr. sachin Kamat (Team Manger Customer Acquisition-Surat team)
not picking my phone if contact with unknown number he recognize my voice and cut the phone this happen so many times
i send mails to feedback@sterlingholidays.com for cancellation of membership with my member ID but no auto response.

I filed a complain on 19 july, 2016 and since then Sterling has not been even responding to my emails. I have been sending emails to them every single day but they are not responding.
I have also been calling their toll free number and they ask me to call the local branch, when I call the local branch I am being told that I need to call on the toll free number.
One day they say that my refund has been processed and the other day they say that it has not been processed and they don’t even know when will it be processed.
Somebody from the media, newspaper, news channel please contact me as I need to get these people on news paper for such a fraud.
Can someone please help me in filing a complaint in the consumer court against this fraud company

Submitted by:  sagarrdalvi

Complaint Details:
Hi this Sagar Dalvi from Nasik Membership ID 1230283, I had lot of discussion regarding the cancellation of my membership with surat office, Chennai office, Thane office, Andheri office, Customer care center .
So I am giving all details regarding this
1. 15July I accept membership at Nashik
2. 19July Due some my family issue I am not able to pay the money furthermore so I decided to cancel the membership. I called to Sterling Holidays Customer service 18003002727 at 5.27 pm. They said like that they don’t have any information about me so they can’t forward the cancellation request. They give Pune Sterling Holidays Customer service center no.
3.20July call to Pune Sterling Holidays Customer service center no. 02030488951 at 9.42 am for the cancellation of my membership but they don’t have any personal data regarding my membership. They told me that your membership ID still not generated so when your membership ID generated then you call to Sterling Holidays Customer service center no. and put cancellation request.
4. 21July call to Sacnin Kamat (Team Manger Customer Acquisition) at 9.51am He also said like when your membership ID generated then you call to Sterling Holidays Customer service center no. and put cancellation request as well as informed me.
5.21 July call to Mr. Nilesh Patil Executive at Surat office at 3.13pm for regarding the cancellation of my membership he said contact Mr. Sachin Kamat.
6.22 July again to Mr . Sachin Kamat at 10.05am call for follow up for membership ID generation as well as regarding the cancellation of my membership He said Don’t worry I will follow up.
7. 25 July again to Mr . Sachin Kamat at 11.27am call for follow up for membership ID generation as well as regarding the cancellation of my membership He said Don’t worry I will follow up.
8.27 July again to Mr . Sachin Kamat at 04.33pm call for follow up for membership ID generation as well as regarding the cancellation of my membership He said Don’t worry I will follow up.
9. 29July call received from Sterling Holidays Customer service center (No. 0443321600) at 04.12pm the executive said like that your membership ID Will generate in 2-5 days.
10.5Aug at 10.54am I called to Sterling Holidays Customer service center no 180030002727 and asked them that my membership ID still not generated and how much time it will required 12pm the executive said like that your membership ID Will generate in 2 days and It will send to your registered mail ID as well as your register mobile no.
11. Next day I got SMS as well as Email i.e. on 6Aug
12. On 8Aug Monday at 9.49am I called to Sterling Holidays Customer service center no 180030002727 and asked them that about procedure for cancellation of membership, the executive said like that put the mail on feedback@sterlingholidays.com for cancellation of membership with your member ID.
13. So on 8Aug Monday at 10.12am I send the mail for cancellation of membership with your member ID at on feedback@sterlingholidays.com and as well as also informed to Mr Sachin Kamat through mail.
14. No feedback from your team so again sends a mail on 11 Aug at 2.33pm for follow up
15. 12Aug 1.15pm I called to Sterling Holidays Customer service center no 180030002727 and asked them that status about cancellation of membership the executive said like that no yet any clearance from Surat office then & then he will take some action.
16. On same day i.e.12 Aug called to Mr. Sachin Kamat at 2.06pm call for follow up for status about cancellation of membership
And at last on 16 Aug 2016 at 7.11pm a call from Surat Office he asked me how and when you informed to our team regarding cancellation of membership.
17. then on 15sep i got assurance that refund was processed and received at end of September month but i didn’t received refund.
18.then i contact to thane sterling legal account dept they said we didn’t received any approval for cancellation of your membership. so you contact to mr. sachin Kamat
since 19 july i trying to cancellation of membership but Mr. sachin Kamat (Team Manger Customer Acquisition-Surat team)
not picking my phone if contact with unknown number he recognize my voice and cut the phone this happen so many times
i send mails to feedback@sterlingholidays.com for cancellation of membership with my member ID but no auto response.

I filed a complain on 19 july, 2016 and since then Sterling has not been even responding to my emails. I have been sending emails to them every single day but they are not responding.
I have also been calling their toll free number and they ask me to call the local branch, when I call the local branch I am being told that I need to call on the toll free number.
One day they say that my refund has been processed and the other day they say that it has not been processed and they don’t even know when will it be processed.
Somebody from the media, newspaper, news channel please contact me as I need to get these people on news paper for such a fraud.
Can someone please help me in filing a complaint in the consumer court against this fraud company

Submitted by:  NagsRao

Complaint Details:
Dear Sir/Madam,

Good Morning. I Have bought XOLO era_X mobile phone 5 months back thru Amazon. After using one month I found that the Device is downloading unnecessary APPS with out my knowledge. with out touching the mobile apps are being downloaded regularly. Some times some games are also being played automatically. we have resetted it through factory reset also. I am facing so much headache with this. what should I do. Please advice.

Await for your valuable reply.

thanking you

with best regards

RNRAO
HYDERABAD
09177844902

Submitted by:  khansaeed

Complaint Details:

Submitted by:  Anand Sakhare

Complaint Details:
Sir I have received a phone call from Miss Tanvi she told me about vacancy in Philip s in Kolhapur where I am leaving now she told me to send my resume as well as Rs 6600/- for police verification & their consulting fees which I have paid in Punjab national bank in the name of Manisha A/C no1845001700049603 IFSc 0184500 Address New Delhi Commercial complex Azadpur near Akash Cinema PN B ATM Delhi 33.These 3 Persons are doing me call 1)Tanvi Mob no 9650303713. 2) Amit Mob no 8447301061.3) Naman Galoth urf Yogesh Mob no 8130443361 & their mail IDs are 1)tanviphilips713@gmail.com 2)Ngaloth7@gmail.com sir please help me & do the needful.