Submitted by: Shiva_Gupta
Complaint Details:I Was Using Reliance Broadband (broadband number: 310531448760, taken on: 18-01-2015) then after a month i have to move on different location so i told & add a complaint to customer care to move my connection to that location, they told they will do it within 5 working days, so i moved and waited to move my connection to new location, after 5 days i call customer care again and the told me that your connection will be moved within 5 days, so i waited more 5 days but after too much wait i called them again to know the process, and they told again that will be moved within working 4-5 days.
so i have taken new reliance broadband connection (broadband number: 376434249860, taken on: 27-02-2015) in new location,
now in “april” or “may” i paid my bill for new connection and called customer care about termination of my connection.
they told that you will get a call within 24 hours & it will be disconnected withing 9 working days.
i was not using connection anymore from that day (when i registered termination complaint).
now after may 2016, they are sending me legal notice today (20-12-2016) for both connections.