Submitted by: itmaruthu
Complaint Details:
In my Credit card bill amount due used to pay by me manually. I didn’t register for auto and didn’t request anyone for this.Bur last month the amount was deducted from my account even though there was not sufficient amount in my account. So they have returned the amount to my account. At the same day evening transferred sufficient amount to pay and paid my bill. But the problem is they have added extra Rs 450 amount in my credit card bill to return the amount. I have the following questions
1.I didn’t registered or asked for auto pay then why they have deducted the amount from account?
2.Even though there was not sufficient amount why they deducted the amount and why they returned the amount back?
3.Without my knowledge how could they deduct amount from my account?
4.If i am not paid the amount they should add fine not deduct amount from my account?
5.Why should I pay the returned fee amount?
Please help me to solve this.