Scam or fraud: Gujarat State Road Transport Corporation [GSRTC] — Booked and completed Transaction but didn’t got Ticket

Submitted by:  deepdesai76

Complaint Details:
I booked one ticket from Valsad to Vadodara Central & 2 Ticket from Navsari to Vadodara Central Bus Depot from GSRTC booking website.I completed Transaction but didn’t got message of pnr No. So I checked my history of booking but there was not showing details so I checked bank balance statement and found money is deducted.I later checked which seat I booked but it shows open to book so I’m confused.
It’s Volvo bus.

Trip Code-0631VPISBGVLV46
Date of Travel-9/12/16
Booking Date-8/12/16

Help me.

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