Scam or fraud: ICICI Bank — No dispute option/link available in ICICI website for netbanking transaction

Submitted by:  sajai.ap

Complaint Details:
I’m not seeing any option Online in my ICICI website for disputing a transaction just like I do for other banks. I’m specifically looking for a link for disputing a transaction which was errored out as per the merchant but the amount still seeing debited from my account in my statement. I could see a page for disputing credit/debit card purchases, but couldn’t see an option for netbanking transactions. Please help or add an option for netbanking transaction to dispute.

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