Submitted by: maya chettri
Complaint Details:
On 26 November my mum and i went to the vishal megha mart shillong… We did shoping around rupees 1100.. then we stand on the que for almost half an hour on counter 9 as we made a bill through debit card, there was no swipe card machine over… then he made a total amount and asked us to go upstairs and pay the bill… Then we went to the counter no 2 on the corner… We asked her to add some more bill of rupees199, then the total amounts turn around 1300.. While making our bill she responded very badly … After making our bill we asked the employee to check our baggage so we won’t found any difficulties over there in gates… They asked to hand over to the security guard, but when we reached the gate suddenly sounds came as if we lifted some thing… Then me and my mum was asked to check over the office… I told the employee counter no 9 made some mistake while making our bill.. He responded y i didn’t asked cashier to make our bills.. But when the employee checked our bills mistakes was from the malls side… And the employee smiled with each other as they found the mistake was from mall side.. Since, i made a complaint because similar incident occur on 2012 where i was falsely accused for shop lifting and that time also one employee misbehave with me… I have decide to take strict action if the same incident occur on the 3rd time… Before hand only improve please improve the faculty of mall…
Thanking you…
Maya ch..