Scam or fraud: IFB Industries — Defective product received – no response from cs (30sc4)

Submitted by:  nitinvv

Complaint Details:
Good day,

We purchased this product and it was giving electric shocks as we took it out and tried to use it. Defective product received, someone from ifb came for demo and took the request for replacement as defective product was received, however no response is received in 2 weeks, so i have launched a complaint with ifb customer service and still no response after 4 days. This is our first ifb product and i am really having very bad service experience with ifb.

Complaint no: 18966722

Kindly resolve this issue asap.

Thanks

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