Submitted by: santoshmaurya
Complaint Details:
Order number 16936503549. I had ordered a book “New IIT -JEE PATTERN …” which was torn out during order and then I ask for replacement. The replaced book was some other order, not mine.Then I asked for Refund.From 16-12-2016 they are trying to refund but its Not yet Successful.I had given them my bank statement too as a proof.After that they asked for 24hrs, then again 24hrs, then again 48hrs and no Refund was done.Then after few days they asked my new a/c number which I had given them.They guarantee to initiate whitin 4 days, but they don’t do so.Now they had asked for 7 days for Refund.Even after my 10+ calls they don’t do anything.