Submitted by: Nelson21
Complaint Details:
V33638476.
I sent a courier from Bengaluru to Mangaluru on 20-12-2016.
On 22-12-2016 i noticed item delivered as per their online tracking system.
But when enquired actual receipient(to whom i sent the courier) hasn’t yet received it!
I wonder how can they miss to deliver even after metioning contact numbers of both sender and receiver!
When enquired with DTDC customer service & Mangaluru DTDC courier office they simply told “this Consignment Number is not valid (which their own acknowledgment receipt shows)”.
Their online tracking system showed contact number of the person who received the item, but found that it was an invalid number when tried to reach.
Worst service ever.