Submitted by: Bhuban
Complaint Details:
I had purchased a Mobile from iberry during August 2015.
Mobile Model : AUXUS Note 5.5
Mc. Sl. No. : NT2014082638
with IMEI No. 1 : 354407038234323
IMEI No. 2 : 354407038234331
Also I had purchased one extra battery for the same in the same month.
The original battery which came with Mobile lasted for eight months. Then it started swelling and the Mobile used to get heated up fast and hence I have to replace with the second battery in May 2016. And in November 2016 the second battery also started swelling. When I contacted iBerry customer care, they said battery for AUXUS Note 5.5 is out of stock and will be available in a month. But since then I have been calling up to their customer support people and inquiring regarding the battery.
And today they have crossed all limits. The representative says this mobile is discontinued and they cannot supply any battery now.
This means we have to throw down in dustbin a Mobile purchased in Mid 2015 which costs us nearly 16000/-.
I need the battery badly.
Is some one listening. Then please drag this iBerry India company to consumer court / Consumer Forum.